Independent repair shop. Since 2009.
Prices on the board.
Photos before parts.
We are a two-person shop on Kessler Street, a mother and her son, and we have run it the same way since the day we opened: you see the price before we start, and you see the worn part before we replace it. No surprises on the ticket.
Shop hours
- Mon to Fri
- 7:30 AM to 5:30 PM
- Saturday
- 8:00 AM to 12:00 PM
- Sunday
- Closed
1140 Kessler St SE
Cleveland, TN 37311
Two blocks off Inman, look for the orange door.
House rule no. 1
The photo rule
- 1We look. Your car goes on the lift and we find the actual problem, not the one the internet guessed.
- 2We text you a photo. The worn pad, the cracked belt, the leaking hose. With a price next to it.
- 3You say yes or no. Nothing comes off the car until you do. If you say no, you pay for the look and nothing else.
Here is how it works. When we find something that needs replacing, we take a picture of it, right there on the lift, and we text it to you with the price before we touch a wrench. That is not a courtesy. It is the rule, and Wes knows I will hear about it if he skips it.
We started doing this because people were coming in from other shops with a bill for a part they never saw and a story they did not believe. We figured if the part is really worn, the picture should speak for itself. It usually does. If it does not, we probably should not be replacing it.
Some days this costs us a job. That is fine. We would rather you come back in six months for the thing that actually broke.
Donna Kessler, owner, and Wes Kessler, the one under the car.
Posted at the counter
Up-front
price board
These are the flat rates for the jobs we do most. If your car is unusual, European, or has a part that costs what it costs, we will tell you before we start. Nobody gets quoted after the fact.
| Job | Usual time | Rate |
|---|---|---|
| Full synthetic oil changeUp to 5 qt, filter, fluids topped, tires checked | 45 min | $79 |
| Front brake pads and rotorsCeramic pads, new rotors, hardware, bedded in | 1.5 to 2 hr | $329 |
| Rear brake pads and rotorsSame deal, drum brakes quoted separately | 1.5 to 2 hr | $299 |
| Four-wheel alignmentPrinted before-and-after sheet goes home with you | 1 hr | $119 |
| Battery, supplied and installed3-year replacement warranty, old one recycled | 30 min | $189 |
| AC check and rechargeLeak test, vacuum, R-134a. R-1234yf cars quoted on the spot | 1 hr | $149 |
| Diagnostic scanCheck engine, ABS, airbag. Credited toward the repair if we do it | 30 to 60 min | $89 |
| Tire mount and balance, per tireBring your own or we order them, same price to mount | 20 min | $24 |
| Pre-purchase inspectionAny state, any seller. Written report, photos, our honest opinion | 1.5 hr | $129 |
| Timing beltDepends entirely on the engine. We will look it up while you wait | 3 to 6 hr | $Quote |
Shop rate for everything else: $110 an hour, billed in quarter hours, not rounded up to the next one. Diesel, dually and anything with a lift kit may cost more because it takes longer. We will say so first.
The whiteboard by the coffee pot
Bay board
Four bays, one board. This is the same one Donna updates with a dry-erase marker all day. We put it on the site so you can check on your car without calling, though you are welcome to call.
| Bay | Vehicle | Job | Status | Ready |
|---|---|---|---|---|
| 01 | 2014 Silverado, gray | Front pads and rotors, oil change | In progress | 3:30 PM |
| 02 | 2011 Camry, white | Alternator. Photo sent, waiting on your call back | Waiting on parts | Tomorrow 10 AM |
| 03 | 2019 CR-V, blue | Four-wheel alignment, tire rotation | Ready for pickup | Now |
| 04 | 2008 F-150, red | Check engine scan, P0420 confirmed, quote texted | In progress | 4:45 PM |
Dashboard helper
Which light
is on?
Pick the one on your dash. We will tell you what it usually means and whether you should keep driving. When in doubt, pull over and call us. We will never be annoyed by that call.
Pick a light from the list. This is general guidance from a shop, not a substitute for your owner's manual, and if anything feels wrong with the car, stop.
What we do
Services
Cars, light trucks, and the occasional minivan with a mystery smell. We do not do body work, glass, or transmissions rebuilds, and we will happily point you to someone who does.
- 01
Oil changes
Full synthetic or conventional, your call. We check the other fluids and the tires while it drains.
- 02
Brakes
Pads, rotors, calipers, lines, fluid. You get a photo of the old pad next to a new one so you can see the difference.
- 03
Tires and alignment
Mounting, balancing, rotation, patching, and a four-wheel alignment with a printed sheet.
- 04
Diagnostics
Check engine, ABS, airbag, and electrical gremlins. Scan fee gets credited if we do the repair.
- 05
AC service
Leak test first, then recharge. We will not keep filling a system that is leaking out the bottom.
- 06
Batteries and charging
Load test, battery install, alternators and starters. Free battery test if you are already here.
- 07
Timing belts
Belt, tensioner, idlers, and the water pump while we are in there. Quoted per engine.
- 08
Pre-purchase inspections
Buying used from anywhere? Bring it by. Written report, photos, and a straight answer on whether to walk away.
Work ticket
Request an
appointment
Calling is fastest. If you would rather not, fill out the ticket and Donna will text you back within a business day to lock in a time.
- Same-week slots for oil changes, brakes and batteries are usually open.
- Drop-off is 7:30 AM. Overnight is fine, there is a key slot in the orange door.
- Waiting room has coffee, a table, and outlets. Wi-Fi password is on the board.